Privacy Policy

Last Updated: March 19, 2026

Unlock Patients ("we," "us," or "our") operates the website unlockpatients.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, interact with our advertisements on third-party platforms (including Meta/Facebook and Instagram), or otherwise engage with our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Personal Information You Provide: We may collect personally identifiable information that you voluntarily provide when you fill out a form on our Site, book a call, or contact us. This may include:

• Name
• Email address
• Phone number
• Practice name and address
• Any other information you choose to provide

Information Collected Automatically: When you visit our Site, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and links clicked
• Date and time of your visit
• Device information

Information from Third-Party Platforms: When you interact with our advertisements on platforms such as Meta (Facebook/Instagram), Google, or other advertising networks, those platforms may provide us with information about your interaction, such as whether you clicked on an ad or completed a form. We may also receive demographic or interest-based data provided by these platforms in aggregate form.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Site and services
• To respond to your inquiries and fulfill your requests (e.g., scheduling a call)
• To send you marketing and promotional communications (with your consent, where required)
• To personalize your experience and deliver content and advertising relevant to your interests
• To improve our Site, services, and advertising campaigns
• To analyze usage trends and measure the effectiveness of our advertising
• To comply with applicable laws, regulations, and legal processes
• To protect our rights, privacy, safety, or property

3. Cookies and Tracking Technologies

We use cookies, pixel tags, web beacons, and similar tracking technologies to collect information about your browsing activity. These technologies help us:

• Remember your preferences
• Understand how you interact with our Site
• Measure the performance of our advertising campaigns
• Deliver targeted advertisements on third-party platforms

Meta (Facebook) Pixel: We use the Meta Pixel on our Site to measure the effectiveness of our advertising on Facebook and Instagram, to understand the actions people take on our Site, and to deliver targeted advertisements to you on Meta platforms. The Meta Pixel collects data such as HTTP headers, pixel-specific data, button click data, form field values, and other browsing behavior. For more information about how Meta uses your data, please visit Meta's Privacy Policy.

Microsoft Clarity: We use Microsoft Clarity to understand how users interact with our Site through session recordings and heatmaps. For more information, visit Microsoft's Privacy Statement.

Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our Site.

4. Sharing of Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and advertising.
• Advertising Partners: We share data with advertising platforms (such as Meta and Google) to measure ad effectiveness and deliver targeted ads. This may include hashed or anonymized data.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.
• Opt-Out of Targeted Advertising: You can opt out of personalized advertising by adjusting your settings on platforms like Meta Ad Preferences or by using the Digital Advertising Alliance Opt-Out Tool.

To exercise any of these rights, please contact us using the information in Section 10 below.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell your personal information. To exercise your rights, please contact us using the information below.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

9. Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Unlock Patients
Email: alex@unlockpatients.com
Website: unlockpatients.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.